Job Title
Clinic Laboratory Technical Consultant
Job Profile
The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community, recently helped us become one of the nation’s “Best Places to Work in Healthcare” according to Modern Healthcare magazine. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.
We are currently seeking a clinic laboratory technical consultant to provide technical and scientific oversight for the clinics in their region. This is one of three technical consultants who are responsible for multiple sites, some including urgent care. The technical consultant works in collaboration with the clinic Care Delivery Supervisor (CDS) to coordinate technical staffing needs.
ACCOUNTABILITIES:
1. Technical and scientific oversight of HealthPartners’ Clinic Laboratories to ensure quality test performance.
• Selects test methodologies and instrumentation appropriate for clinical use.
• Verifies test procedures performed and establishes the laboratory’s performance criteria, including the accuracy and precision of each test and test system.
• Enrolls laboratory in an approved proficiency testing (PT) program commensurate with services offered. Documents, reviews and monitors PT results.
• Ensures instrument performance to include calibration, maintenance records, quality control and troubleshooting.
• Monitors, reviews, and documents quality control records. Resolves technical problems and ensures remedial actions are taken whenever test systems deviate from the laboratory’s established performance specifications.
• Identifies training needs and ensures testing personnel receive regular in-service training.
• Evaluates the competency of all testing personnel on an ongoing basis.
• Reviews patient test results on a daily basis.
• Establishes and monitors Quality Assurance protocols to improve laboratory processes.
• Implements and monitors “Point of Care” testing within the clinic.
• Works in collaboration with the laboratory computer team on day to day operations and facilitates system enhancements and upgrades.
• Establishes and implements laboratory policies and procedures.
• Provides Quality Assurance and productivity reports to Laboratory Director as requested.
2. Ensures compliance with applicable regulatory agencies including COLA/CLIA, OSHA and prepares for inspections as required.
3. Develops, monitors and manages the clinical laboratory budget(s); maintains monthly cost indicator reports as per required protocol.
4. Technical personnel management and development:
• Manages technical staffing schedule in collaboration with the CDS.
• Works with the CDS to establish and evaluate performance through appraisals and competency.
• Implements procedural, policy and computer changes, communicating appropriate information to laboratory personnel.
• Interviews and hires new technical staff in collaboration with the care delivery supervisor.
5. As a member of the HealthPartners’ Lab Management Team, provides consultation and education to providers regarding laboratory procedures and utilization of lab services:
• Facilitates orientation for physicians, nursing staff and other clinic staff.
• Provides consultation to provider staff regarding laboratory procedures and policies.
• Works with medical staff to assure appropriate utilization of laboratory services.
6. Patient Service:
• Acts as an effective, consistent role model of Services Excellence; exemplifying courtesy, compassion, and responsiveness to all customers.
• Understands and accepts the philosophy that customer complaints and feedback are gifts to our organization.
• Works with staff and other supervisors to identify opportunities to improve patient satisfaction.
7. Professional Development:
• Demonstrates professional development through participation in continuing education, special projects, and professional organizations.
REQUIRED QUALIFICATIONS:
• Bachelor’s degree in medical technology or a related field with NCA or ASCP certification.
• Five years of recent experience working in a clinical laboratory setting.
• Strong communication, problem solving, organizational and leadership skills.
• Thorough knowledge of laboratory regulatory (CLIA) requirements.
• Computer knowledge and ability.
PREFERRED QUALIFICATIONS:
• Laboratory management experience preferred.
HealthPartners is nationally acclaimed for providing outstanding patient care and we offer an excellent salary and benefits package. HealthPartners is an Equal Opportunity Employer.
Additional Information
Salary
80
Job URL
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Location: USA-MN-Bloomington |
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Date Last Verified
Sep 08,2010 |
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Posted on
Jul 11,2010 |
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Company info
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