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Job Details

Field Application Specialist

Company name
BioMerieux, Inc.

Location
, IA

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Profile

A strong Scientific and technological pioneering spirit drives bioMérieux development since its creation in 1963. We design innovative in vitro diagnostic solutions for our customers that initiate new forms of scientific partnerships to be at the forefront of the most advanced technologies. Our presence in more than 150 countries with 9,400 employees worldwide secures bioMérieux commitment to public health.

bioMérieux products are used to diagnose infectious diseases, they provide high medical value results for cancer screening and monitoring, cardiovascular emergencies and contamination to improve patient health and ensure consumer safety. Products also include industrial microbiological controls to detect microorganisms in food, pharmaceutical and cosmetic products.

We are committed to creating an optimal work environment that fosters teamwork, emphasizes training and offers international career development opportunities.

A strong Scientific and technological pioneering spirit drives bioMérieux development since its creation in 1963. We design innovative in vitro diagnostic solutions for our customers that initiate new forms of scientific partnerships to be at the forefront of the most advanced technologies. Our presence in more than 150 countries with 9,400 employees worldwide secures bioMérieux commitment to public health.

bioMérieux products are used to diagnose infectious diseases, they provide high medical value results for cancer screening and monitoring, cardiovascular emergencies and contamination to improve patient health and ensure consumer safety. Products also include industrial microbiological controls to detect microorganisms in food, pharmaceutical and cosmetic products.

We are committed to creating an optimal work environment that fosters teamwork, emphasizes training and offers international career development opportunities.

The Field Application Specialist will provide solution-oriented consultative training, technical support and troubleshooting at customer sites on bioMerieuxs diagnostic product line. Effectively work with customers to achieve efficient implementation and go live of new instrumentation. Retain current customer business, while developing and strengthening customer relationships that result in customer loyalty and positive referrals. The Field Application Specialist promotes teamwork and cooperation, removes barriers to productivity, and creates an enthusiastic, positive work environment. Main Accountabilities:Coordinate and provide technical training, consultation and ongoing support of bioMérieuxs diagnostic product line within the U.S.Answer internal and external customer inquiries and ensure regulatory compliance through timely and accurate documentation in ERP system; consulting as appropriate with Application Specialist, System Engineer, Management, Global Customer Support and Customer Complaint Management Center.Provide consistent follow up to ensure customer satisfaction and meet minimum key performance indicators.Responsible for efficient territory management within operating expense budget.Support bioMérieux revenue initiatives.

Qualifications :

Bachelors Degree in medical technology, technical or life science field, or equivalent experience.Three years clinical laboratory experience or equivalent. bioMérieux product experience preferred.Demonstrate leadership skills, able to work independently, effectively multitask to meet deadlines and competing priorities in a fast paced environment.Proficient in Windows OS, MS Office programs.Exhibit sound decision-making ability, including problem resolution and troubleshooting.

Other Skills:

Strong verbal and written communication skillsTraining and troubleshooting skillsClinical Laboratory experience preferred

Equal Opportunity Employer/Affirmative Action Employer M/F/Vet/Disability/Sexual Orientation/Gender Identity

To apply: https://biomerieux-sa.contactrh.com/jobs/9064/24363431

Company info

BioMerieux, Inc.
Website : http://www.biomerieux-usa.com

Company Profile

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