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Job Details

MT-Resolution Tech - Reference Laboratory PT

Company name
Nebraska Heart Institute

Des Moines, IA

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MT-Resolution Tech - Reference Laboratory PT','Part-time','Professional Clinical/Allied Health','4 - 8 PM','4 - 8 PM','40','40','Occasional','Occasional','IOWA-DES MOINES-MERCY MEDICAL CENTER','','!*!GENERAL SUMMARY:

Acts as technical information resource for Mercy Clinical


Identifies problems that may adversely affect test

performance and/or results and uses knowledge, critical thinking skills, and

judgment to troubleshoot and resolve them. 

May be assigned to assume the duties of a charge technologist. Performs

tasks and procedures specific to assigned department with minimal supervision.




Uses educational and technical expertise to

troubleshoot issues related to specimen quality, instrument/method performance

and analytical interferences to ensure patient results match clinical status. Assists and supports quality management systems

and performance improvement initiatives. Utilizes LEAN principles/productivity

standards.Works independently, organizing work to meet

established deadlines and records. Maintains supply inventories.Trains new employees and acts as a preceptor for

medical laboratory science students.Operates laboratory information systems, personal

computers, and instrument-related computer software.Provides exceptional customer service to

internal and external customers.


Functions specific to West Lakes Lab, Blood Bank, Hematology, Chemistry

and Microbiology Sections:

Performs complex laboratory procedures utilized

for the diagnosis and treatment of disease as appropriate for patient age to

include neonates, infants, children, adolescents, adults, and geriatric adults;

recognizes deviation from expected results; analyzes and corrects problems

using scientific principles.Analyzes quality control data, makes judgments

concerning the results, and takes appropriate action to maintain test accuracy

and precision.Performs preventive maintenance and basic

troubleshooting of instrumentation and equipment.Performs new instrument or procedure

implementation and training.May be assigned to assume duties of charge

technologist in absence of supervisor/manager.


Functions specific to Technical Resolution Section:

Serves as technical

resource for tests referred from Mercy Clinical Laboratory to other

testing facilities.  Scans or enters send-out

testing reports into LIS and maintains standing orders for outreach

patients/clients.Performs billing functions

including but not limited to: 

entering test charges & credits and proper diagnosis codes when

provided by client. Ensures timely follow-up

of customer complaints, issues and need for redraws.  Documents all contact made

with client in client services incident management system.Rectifies registration errors

on outreach patients such as updating/correcting demographic information,

updating “bill to” information, and ensuring patient report is issued

under correct registration account. 



Serves on hospital and laboratory committees as requested

by supervisor/manager.Responsible for regulatory-related tasks as delegated by

supervisor/manager.Assigned as Charge Tech when supervisor/manager absent. Provides assistance to other laboratory team

members.Provides backup coverage for client services

representatives and supply chain specialist as needed (Technical Resolution area only). 



Bachelor's degree in Medical Technology or in

Chemistry, Biology or related field. One-year clinical internship in a National

Accrediting Agency for Clinical Laboratory Science

(NAACLS) accredited clinical laboratory science program or approved

alternate career path

that meets certification eligibility requirements.

Certification in one of the following: Medical Laboratory Scientist (MLS) or Medical

Technologist (MT) by

the American Society of Clinical Pathologists (ASCP).  Medical Technologist (MT) by the American

Medical Technologists (AMT). Medical Technologist (MT) by the American Association

of Bioanalysts (AAB).A person may be hired into this position if he/she has

completed the educational requirements and is eligible for the certification

exam. The exam must be successfully completed within six (6) months of hire.

','We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.','2017-R0143633','Mercy Medical Center','MT-Resolution Tech - Reference Laboratory PT

Company info

Nebraska Heart Institute
Website :

Company Profile
We are Nebraska Heart, sometimes referred to by our initials, “NHI,” Nebraska Heart Institute and “NHH,” Nebraska Heart Hospital. NHI originated with the desire of the founding physicians to develop both their own range of services as well as the ability to provide these services to communities throughout the region. This vision holds true today, as NHI delivers leading-edge services to Nebraska and northern Kansas. Our network of offices and affiliated hospital-based clinics enables patients to receive timely care close to home. In addition, the Nebraska Heart Hospital, located in southeast Lincoln, has dramatically reshaped the way in which patients receive care. Nebraska Heart continues to have the largest staff of experienced professionals in the area, including 20 cardiologists, 5 surgeons, 3 anesthesiologists, and more than 500 support staff. Alongside the physicians, is a dedicated team of advanced practice clinicians, nurses, technologists and staff; all committed to providing quality care and education to meet each patient’s needs during diagnosis, treatment and recovery. Physicians practice at the Medical Office Building on the Heart Hospital campus and Saint Elizabeth Regional Medical Center, Lincoln; Mary Lanning Hospital, Hastings; Saint Francis Medical Center, Grand Island; North Platte; Columbus, Nebraska; Good Samaritan Hospital, Keanery and more than 40 hospital-based clinics throughout Nebraska, Iowa and Kansas. Nebraska Heart’s team-based approach assures that proper and informed decisions are made from diagnosis through treatment and rehabilitation. Additionally, Nebraska Heart prides itself on same day service. This means convenient appointments for patients and information to referring physicians quickly.

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