Description: This position is responsible for planning, organizing and supervising all aspects of a specific location laboratory or laboratory department, in support of the clinical staff in caring for our patients by providing high value laboratory services that maximize the effectiveness of KP's overall program. According to Federal CLIA regulations 493-1461, under the direction of the laboratory director and supervision of the technical specialist and\/or Ph.D. director: Provide day-to-day supervision of the lab staff and of test results; Be responsible for the proper performance of all laboratory procedures and reporting of test results. Essential Functions: Plan and direct operations in Laboratory department or location(s) to ensure accurate, high quality, appropriate, cost effective and timely service oriented test results to providers and patients. Under CLIA 493.1463, be responsible for day-to-day supervision and oversight of the laboratory operation and personnel: Assure that tests are performed properly and results are verified before release; formulate, maintain and review departmental procedures; coordinate the distribution and participation of proficiency testing, review results, take appropriate corrective action; maintain and monitor quality control programs; initiate and coordinate department and quality assurance plans. coordinate the preparation for all accreditation inspections, facilitate the inspection process, formulate corrective action as necessary; coordinate departmental equipment maintenance. Provide on-site supervision when high complexity testing is performed by individuals as specified in the CLIA regulations 493.1489(b)(5). Assure that all remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications as directed by the Director or Technical Specialist to ensure that patient test results are not reported until all corrective actions have been taken and the test system is properly functioning. Monitor and assess pre-analytical and post-analytical systems and correct identified problems. Select, develop and retain competent professional satisfied staff: Recruit, interview, select, orient, provide training, coach, evaluate performance, recognize achievements; initiate, implement and document all department continuing education events; counsel, discipline and terminate in accordance with state and Federal law; EEO guidelines and organizational policies. Effectively schedule staff to meet service needs. Provide development opportunities to staff by delegating responsibilities, assigning projects, providing educational opportunities. Assist in development of MLT or other student training programs. Coordinate and monitor on-site training and evaluation of MLT or other students. Interact with department staff, with other Healthcare professionals and with other departments inside and outside the organization: Represent department and address issues through committee or taskforce meetings; act as liaison between management and staff, assist the staff in team building and participate in team building with own peer group; obtain information or services from vendors, consult with medical personnel regarding patient testing; work with other departments to resolve problems; collaborate with director(s), if appropriate and applicable, to resolve and respond to all concerns\/complaints. Develop and administer the department budget: Analyze factors contributing to financial operations; collaborate with director(s) when applicable, to identify department needs; formulate operational budget. This job description is not all encompassing. Basic Qualifications: Experience Minimum four (4) years as a Medical Technologist or Microbiologist or Virologist or Immunologist or Clinical Chemist or Cytogeneticist or Cytologist or Histotechnologist under a qualified director. Education Bachelor's degree in medical technology, cytology or related science. License, Certification, Registration Affiliation: NCA or ASCP or equivalent within 90 days of hire. Valid driver's license. Additional Requirements: Completion of approved program in Medical Technology, Histotechnology, Cytology or equivalent knowledge. Demonstrated customer-focused service skills. Demonstrated verbal and written command of the English language. Demonstrated willingness or desire to further develop interpersonal communication skills. Demonstrated problem solving and analytical skills. Preferred Qualifications: Minimum two (2) years of supervisory experience. Previous experience with KP or HMO Working knowledge of State, Federal or other regulatory laboratory requirements. Basic budgeting knowledge. Principles of supervision and management. Knowledge of automated lab systems and computers. Basic computer skills. Excellent organization and prioritization skills. Excellent communication (verbal and written) skills. Demonstrated flexibility. Excellent conflict resolution and problem solving skills.
Website : http://www.kaiserpermanente.org
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