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Clinical System Analyst Epic Epiccare Inpatient Nursing Project Position

Boulder, CO

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# The **MEMBERS ONLY**SIGN UP NOW***. Information Technology team is looking for high-aptitude employees that are interested in meaningful work that makes a difference in our community. We offer a unique opportunity to work with leading edge technology in a non-profit, community-based organization where you can directly see the positive impact of your contributions through the work of our caregivers and putting technology in our patients# hands. Applicants must be mission-oriented and committed to making a difference in the lives of our patients. To better connect with our mission we highly encourage our IT employees to regularly spend time rounding with our physicians and other front-line staff. We invest in the professional growth of our employees and expect that all team members commit to lifelong learning. Candidates must be highly collaborative team players, deliver excellent work, be resilient under pressure, and contribute to an enjoyable and fun workplace that people look forward to joining every day. If you feel this is a great fit for you, then please read on and consider this great opportunity!# POSITION SUMMARY The Clinical Systems Analyst # Epic is responsible for the analysis, design, implementation, education and support of assigned Epic application software.# The Clinical Systems Analyst # Epic will understand the functions and processes of customer departments and then analyze, design, implement, educate, and assist the customers in the use of the software systems at **MEMBERS ONLY**SIGN UP NOW***. (BCH).# This work will be done while maintaining and/or improving patient safety, quality, workflow, and cost containment. In addition, the Clinical Systems Analyst # Epic will support hospital initiatives, compliance, data for regulatory bodies and the viability of BCH. # The Clinical Systems Analyst - Epic acts as an application coordinator who is the primary support contact for each application. The Clinical Systems Analyst # Epic coordinates all issues that arise during the Epic implementation project for the Clinical Systems Analyst#s application areas and must be very knowledgeable about the organization#s policies, procedures and business operations. Systems supported include our Epic EHR (Electronic Health Record) System for the hospital and ambulatory environments.# The Clinical Systems Analyst # Epic also works with individual departments to support other vendor applications for that are specific to the department. . JOB QUALIFICATIONS Education or Formal Training Clinical Specialty Degree (nursing, lab, radiology, pharmacy, etc.).# # Registered Nurse Bachelor#s degree in Nursing preferred # Pharmacy Bachelor#s of Science of Pharmacy or Doctor of Pharmacy degree from an accredited College of Pharmacy # Laboratory Bachelor#s degree in Medical Technology or Medical Laboratory Science; or Bachelor#s degree, including 16 semester hours (24-quarter hours) of biological science (with one semester in microbiology), 16 semester hours (24-quarter hours) of chemistry (with one semester in organic or biochemistry). # # # Special Qualifications (licensure, registration, etc.) Some positions may require the appropriate degree, clinical certification, or licensure. # Level 1 Certification preferred: PMP (Project Management Professional) or CPHIMS (Certified Professional in Healthcare Information Management) or Certified Nurse Informaticist## ## Epic certification within 6 months of hire date # Level 2 Certification preferred:# PMP (Project Management Professional) or CPHIMS (Certified Professional in Healthcare Information Management) or Certified Nurse Informaticist Epic certification within 6 months of hire date # Level 3 Certification required: PMP (Project Management Professional) or CPHIMS (Certified Professional in Healthcare Information Management) or Certified Nurse Informaticist Epic certification within 6 months of hire date. # Registered Nurse Current Colorado Registered Nurse License required # Pharmacy State of Colorado Pharmacist license required # Laboratory MT/MLS certification from American Society for Clinical Pathology (ASCP) or American Medical Technologists (AMT), required. # Knowledge, Skill and Ability Adaptability/flexibility: Demonstrating flexibility with respect to changing end-user business needs#### Critical thinking: The ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible Dependability/Meets Deadlines: The ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner Initiative: The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others Interpersonal skills: The ability to communicate information clearly and concisely with project leadership and subject matter experts Learning: The ability and willingness to learn new software and systems Listening: Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy Problem solving: Seeking, logically examining, and interpreting information from different sources to determine a problem#s cause and developing a course of action to resolve the problem and to prevent its recurrence Relationship building: The ability to gain trust and establish effective relationships with Epic counterparts Resilience: The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures Connected to the Mission:# The ability to connect work with what matters to the community.# Keeping the mission at the forefront for patient safety. Never losing sight of the importance of the collective work when making decisions. Focus on Service: The ability to provide the best service to the customers, going above and beyond to assure the customers are satisfied, and being accountable for excellence Works Collaboratively:# Works cooperatively in a cohesive unit or group to produce more or greater results than any member could individually. Works constructively with others. Able to navigate difficult interpersonal situations to work as a team toward the same goal. # Experience Level 1 Previous teaching/training and project management experience is preferred. Previous experience using computer tools in a clinical setting is required. Up to two years of healthcare experience. Epic Experience preferred Level 2 Two to five years of healthcare IT experience.# Epic experience preferred Experience to develop high level of expertise using computer tools in a clinical setting is required. Some experience with clinical assessment, planning, protocol development, standards, policies and procedures is preferred. Participated in a minimum of one information systems implementation/go-live. Previous teaching/training and project management experience is preferred Level 3 More than five years of healthcare IT experience. Experience to become very efficient in using computer tools in a clinical setting is required. Experience to become an expert with clinical assessment, planning, protocol development, standards, policies and procedures, quality control and inter-departmental issues and communications; Worked independently with minimum of three years of experience in implementing information systems. Previous teaching/training and project management is required More than two years Epic experience required Materials and Equipment directly used PCs, laptops Printers Working environment/Physical Activities A tolerance for working in a fast-paced work environment.# This position requires quick thinking and problem-solving skills.# A demonstrated ability to multi-task; manage several different issues at a time. Physical requirements include the ability to lift and manipulate twenty (20) pounds on foot for several minutes.# Manual dexterity and hand/eye coordination to work with small computer parts.# Sensory requirements include visual acuity capable of reading monitors, reports, and hardware displays and audio acuity capable of telephone use and detecting audio alarm systems. Work with an open mind as a team member with other departments to come up with the best possible solutions for BCH to departmental and system-wide problems. May have to travel to other facilities or campuses. You may have to travel out of state for education opportunities 2-3 times per year. May be necessary to work, 12-hour day/night shifts, for 2-3 continuous weeks, 2-4 times per year. On-call is required per the on-call rotation schedule INTERRELATIONSHIPS Position involves extensive consulting and communication with clinical staff as well as clerical and administrative users, vendors, hospital management/administration, and outside agencies. SUPERVISORY DUTIES None # Clinical Systems Analyst 3 - Epic is required to act as an application coordinator/team lead Essential Duties and Responsibilities Analyzes System/User Needs Acts as the primary support contact for the application#s end-users Identifies issues that arise in their application area as well as issues that impact other application teams, and working to resolve them Guides workflow design, building and testing the system, and analyzing other technical issues associated with EHR software Identifies and implementing requested changes to the system Serves as a liaison between end users# workflow needs and implementation staff Maintains regular communication, including participating in project team meetings Works with EHR representatives, your organization#s business community, and end users to ensure the system meets the organization#s business needs for the project deliverables and timeline Develops an understanding of operational needs to set the direction for the organization#s workflows by attending site visits, validation sessions, and other integrated sessions Participates in training and working with end users Troubleshoots problems and questions Reviews the status of projects and issues on an ongoing basis with leadership Communicates with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones Continually reviews system operations to identify weaknesses, operational or workflow problems, and other areas that need improvement. Assists in evaluating systems, preparing an analysis of alternatives, and implementing enhancements to existing system. Documents description of problems/issues of departments, Writes user documentation. Develops # Implements Project Plans Creates and executes project plans, estimates timeframes, outlines specific tasks and identifies resources needed to complete projects on schedule and within budget. Assists customer departments with the implementation of clinical information systems. Monitors progress to keep projects on track by conducting regular project meetings and following up with areas that need assistance. Prepares and submits project documentation (i.e., risk management plan, communication plan, project status reports, etc.) to the assigned project manager and/or the Chief Information Officer. Supports End Users Responds to user#s requests and/or work orders in a timely and professional manner by diagnosing problems, offering solutions and notifying the appropriate vendor if necessary. Provides technical and clinical system knowledge necessary to interface the hospital environment with that of the information system. Makes use of Information Systems problem/request tracking software.# Keeps current documentation on all assigned tasks. Maintains system dictionaries and performs user management functions (i.e., adds, changes, deletes users, putting new users into appropriate user groups, granting database privileges, changing user profiles, inactivating users, and maintaining appropriate documentation for all user management functions. Assists with the development of documentation and policies/procedures regarding information systems.# Assures all appropriate departments are involved in the development of policies which cross department lines. Plans systematic method to disseminate pertinent and ongoing information to customer departments. Ensures that all new documentation tools/forms are approved through the necessary committees. Assists with the development, implementation, and enforcement of the information system security, disaster recovery, and continuity of operation plans for Boulder Community Hospital information systems. Prepares flow charts and/or diagrams to demonstrate process flow or system operation. Provides education on the use of clinical information systems May develop training schedule, training lesson plans, and written user documentation. May train users, provides support and assists where necessary to effect proper use of systems. OTHER Duties/Responsibilities All positions in this department involve customer service. All IT positions have access to confidential patient, employee, and business information; employees are expected to maintain appropriate security and confidential standards. The Information Systems Department personnel are expected to provide service across the enterprise which may involve travel to multiple sites. All departmental positions involve the use of personal computers and printers. Demonstrates ENCORE! behavioral standards and effective interpersonal skills. Employees are expected to comply with all regulatory requirements, including Joint Commission Standards.# Familiar with the process improvement method at BCH. Is familiar with organization, department and job specific Environment of Care areas, including Life Safety, Utilities Management, Hazardous Materials Communications, Emergency Preparedness, Infection Control and Medical Equipment Failure. Adheres to Standard Precautions as appropriate, which may include: a.the use of protective barriers, as appropriate (e.g., gloves, masks, gowns, pocket masks, and/or safety glasses); b.handling and disposing of infectious waste appropriately; and c.hand washing as appropriate.#

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